Responsible Gambling

At PawnBet, we are deeply committed to promoting responsible gambling practices. We believe that gambling should always be an entertaining and enjoyable activity, never a source of financial or personal distress. Our policies and tools are designed to help our players maintain control over their gambling habits, ensuring a safe and supportive environment for everyone. We actively work to prevent problem gambling and provide assistance to those who may be affected.

This commitment extends to every aspect of our operation, from game design to customer support. We adhere strictly to the regulations set forth by our licensing authority and continuously review our practices to ensure they meet the highest standards for player protection. Your well-being is paramount to us at PawnBet.

Problem gambling can manifest in various ways, often subtly at first. It is important to be aware of the signs, both in yourself and in others. Recognising these indicators early can be crucial for seeking timely help. Some common signs include:

• Spending more money and time on gambling than you can afford.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, attempting to win back money you have lost.
• Gambling affecting your work, relationships, or other responsibilities.
• Feeling anxious, guilty, or depressed because of gambling.
• Borrowing money or selling possessions to fund gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Thinking about gambling constantly, even when not playing.

If you identify with several of these points, or if you are concerned about someone else's gambling, we encourage you to consider the resources available.

To ensure gambling remains a positive experience, it is essential to approach it responsibly. Here are some practical tips to help you maintain control:

• Gamble for entertainment, not for making money. View gambling as a form of leisure, similar to going to the cinema or playing a sport.
• Set strict limits on time and money. Decide beforehand how much time and money you are willing to spend, and stick to those limits.
• Never chase losses. Accept that losses are part of gambling and resist the urge to try and win back money you have lost.
• Do not gamble when feeling stressed, upset, or depressed. Emotional states can impair judgment and lead to impulsive decisions.
• Balance gambling with other activities. Ensure gambling does not become your sole form of entertainment.
• Avoid gambling under the influence of alcohol or drugs. These substances can cloud judgment and lead to excessive play.

PawnBet provides various tools to help you implement these strategies effectively.

PawnBet offers you the ability to set personal limits on your gambling activity. These tools are designed to help you manage your spending and time on our platform. You can set:

• Deposit Limits: Restrict the maximum amount of money you can deposit into your account over a chosen period (daily, weekly, or monthly).
• Loss Limits: Define the maximum amount of money you are willing to lose within a specific timeframe (daily, weekly, or monthly). Once this limit is reached, you will be prevented from placing further bets until the period resets.
• Wager Limits: Control the total amount of money you can wager over a set period. This helps manage your overall betting volume.

These limits can be adjusted at any time through your account settings. Any request to increase a limit will typically take a cool-off period to become effective, allowing you time to reconsider. Decreasing a limit, however, usually takes effect immediately.

If you feel you need a short break from gambling, PawnBet offers Time-Out and Cool-Off options. A Time-Out allows you to temporarily suspend your account for a defined period, typically ranging from 24 hours to several weeks. During this time, you will not be able to log in, deposit funds, or place bets.

This feature is ideal for players who wish to take a short break to refocus or attend to other commitments. Once the Time-Out period expires, your account will automatically reactivate, and you can resume playing. You can activate a Time-Out directly from your account management page.

For individuals who require a more significant break from gambling, PawnBet provides comprehensive self-exclusion options. Self-exclusion allows you to voluntarily close your account for an extended period, ranging from six months to five years, or even permanently. During a self-exclusion period:

• Your account will be immediately closed, and you will be prevented from accessing it.
• We will take all reasonable steps to prevent you from opening new accounts with us.
• You will be removed from all marketing and promotional mailing lists.
• Any remaining balance in your account will be returned to you, subject to our standard withdrawal procedures.

A self-exclusion cannot be reversed once activated. If you choose to self-exclude, we recommend extending this to other gambling operators you may use. For assistance with self-exclusion, please contact our customer support team, who can guide you through the process.

PawnBet is strictly committed to preventing underage gambling. Our services are intended solely for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process to confirm the age of all our players. Any attempt by a minor to register or gamble will result in the immediate closure of the account and forfeiture of any winnings.

We urge parents and guardians to take proactive steps to prevent minors from accessing gambling websites. This includes using filtering software, supervising internet usage, and keeping login details secure. If you suspect a minor has accessed our site, please contact us immediately.

To help you stay aware of the time you spend gambling, PawnBet offers Reality Checks and Session Reminders. A Reality Check is a pop-up notification that appears at predefined intervals during your playing session. This reminder will inform you of the time elapsed since your session began and may also display your current winnings or losses.

These reminders are designed to prompt you to take a break, review your activity, or consider ending your session. You can customise the frequency of these reminders through your account settings. This tool is part of our commitment to promoting conscious and controlled gambling habits.

Understanding your gambling habits is the first step towards responsible play. We encourage you to take a confidential self-assessment to evaluate your relationship with gambling. This assessment consists of a series of questions designed to help you reflect on your behaviour and identify any potential risks. Based on your responses, you can gain insight into whether your gambling habits are within healthy limits or if they might be moving towards a problematic pattern.

While this self-assessment is not a diagnostic tool, it can serve as a valuable indicator. If the results raise concerns, or if you simply wish to discuss your gambling, our customer support team is available to provide further guidance and information on available resources. Your privacy is assured in all interactions with PawnBet regarding responsible gaming.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)